It's not about employer branding. If you want to attract great employees, make sure you have great team leaders."
— Marcus Buckingham
Let me show you in less than three minutes why great team leadership is your key to retention and recruitment. Watch the video below.
LET ME SHOW YOU WHY, WHAT AND HOW.
It requires solid management skills to keep the business running smoothly—no doubt about that. But growing your business also requires solid team leadership skills because it's all about attracting and retaining great employees. And that requires a bit more than just good management skills.
"I have used Mike for the past ten years in coaching and training my management teams to reach the highest level of service and obtain the best leadership skills – and it works. Mike is very much hands-on and also great for individual coaching as he keeps things simple and easy to understand and practice."
"Mike is a unique and inspiring teacher and facilitator. He combines a lifelong hands-on experience in the service industry with a sharp commercial insight on what drives our business and industry, and an emotional intelligent approach to working with people at all levels."
"Mike is a very rewarding and enthusiastic person to work with. I have had the honour of knowing Mike for years and he has never stopped surprising me with his huge knowledge and eagerness to constantly learn and develop even more. His approach challenges and makes people develop and change forever."
"The GROW (Coaching program) has been a life-changing experience, not only for me as a manager but also as a person. Because this course is just as much about personal development as it teaches leadership skills. By far the best leadership program I’ve taken and I strongly recommend it to everyone who gets the chance to participate."
"We have used Mike Hohnen for the training of all our staff in how to work with Service Profit Chain. I give Mike Hohnen my warmest recommendations—it works!"