A Team Leader's Key Instrument: Conversations, Not Small Talk

Before you plunge into this, take a moment, and think about leaders that you have admired in your life. This could be a teacher, scout leader, sports coach or boss. Go on. Do it now.

When you think of a leader in your life that you've admired, does a specific conversation come to mind?

I think most people can remember at least one—maybe even several—conversations that they have had with a great boss. A conversation that somehow shifted something in their thinking, understanding or behavior.

Great conversations have a powerful impact.

But great conversations are also time-consuming. For exactly that reason, they're also often the most neglected part of your leadership toolkit. Most people don’t seem to find the time.

That's a shame because when you neglect your conversations, you miss out on one of the most effective leadership instruments at your disposal.

Now, conversations are not just conversations; they come in many forms. Some are...

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Progress Drives Engagement: How Do You Focus on Progress?

Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work. And the more frequently people experience that sense of progress, the more likely they are to be creatively productive in the long run. Whether they are trying to solve a major scientific mystery or simply produce a high-quality product or service, everyday progress, even a small win, can make all difference in how they feel and perform. — The Progress Principle

This quote, which makes so much sense to me, brings one to another aspect of not just why there is a need to focus on developing the people around, but also how it can be done.

Focus on Progress

To progress, you need a baseline to advance from. Once you have a baseline, you can start thinking about what you need to learn or practice to get better.

For learning to happen, there must be a gap between your current capability...

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