For a team to truly perform well, there must be excellent relationships among all team members. We covered that in the previous issue.
On a five-person team, there are 59,048 other possible relationship combinations. Person A gets on with Person B, but not with Persons C, D and E. Person B gets on well with Persons C and E, but not so much with the rest, and so on. With weak connections, the team under-performs.
My key point here is to make you more aware of how important the quality of individual relationships are in delivering a top performance.
I mentioned previously that mechanical systems are per definition stable and organic systems are per definition unstable. By unstable, we mean that the system is in a constant flux—always in transition from one state to another.
One aspect of the instability in a five-person team is the quantity and quality of connections—the relationships—between team members.
Two people can have three types of relationships—good,...
As you continue to explore team leadership being different from team management, you now need to look at another aspect of the team.
A team is also a system. When you look at it from that angle, you need to recognize that systems come in many forms. One way to look at them is either mechanical or organic. Mechanical systems are things like computers, cars, and factories. Mechanical systems are, by definition, stable. You may feel that your car is "moody," but that probably reflects more about you than the car. The car just either works or not. Meaning, it continues to work up to a point, then it snaps and goes kaput.
Human beings—the core elements of your team—are organic systems, as are cats, cauliflowers or caterpillars. By definition, organic systems are unstable. They are always in transition from one state to another. Humans go from happy to excited to sad, from wide awake to drowsy, from enthusiastic to reluctant and back...