My story begins in Paris many years ago, in a brand new and très chic restaurant. It was the talk of the town and crazy busy as a result. Watch the video and I will tell you how it all happened.
All you need is a solid toolbox and some good guidance to walk you through the process. Once you understand and implement these tools, your team will not only perform better, you will experience a whole new sense of engagement that makes your job fun and rewarding at the end of the day.